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5 Online Retail Tips to Prepare for the Holidays

by Client Services on October 11th, 2017

The year is coming to a close and in just a couple of weeks, the holiday season will have officially arrived. Christmas is often the most hectic as well as the most lucrative season for retailers. Because sophisticated retailers know that attracting customers now go well beyond the brick and mortar store, it’s important to […]

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Why Assistive Technologies in Aged Care Matter

by Client Services on September 26th, 2017

In the next few years to a decade, people of all ages will expect access to affordable broadband internet for whatever purpose, including aged care telehealth and other technologies that will enable the elderly a sense of independence, quality of life, and well-being. This is where assistive technologies come in. The Australian Government Productivity Commission […]

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How Retailers Can Navigate Omnichannel Customer Experience

by Client Services on September 20th, 2017

Savvy retailers know the value of building a strong presence across multiple channels. However, while businesses see the brick-and-mortar store at the mall, their mobile app, their ecommerce store, and their various social media pages as separate channels, shoppers see the retailer as a single brand. Customer loyalty is towards the brand and not one […]

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Advantages of Technology in Aged Care Facilities

by Client Services on September 11th, 2017

The fast development of technology is affecting every area of our lives today. For many aged care facilities facing unprecedented challenges and changing resident demands, technology offers numerous benefits primarily in the areas of efficiency, productivity, and quality of care. Aside from better ROIs and quantitative results that technology is offering aged care providers, there […]

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4 Key Areas to Review On Your Online Store

by Client Services on August 28th, 2017

If you’re in retail and you sell online, your ecommerce platform is critical to the success of your business. However, it’s no longer enough to just have a website for your store—you need to keep it updated in a few ways to make it successful. As the last quarter of the year is near, it’s […]

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The Key to Innovation in Aged Care

by Client Services on August 22nd, 2017

In the 2017 Business Insights Report: Healthcare study, CommBank took a closer look at the current and planned initiatives of 146 businesses in the healthcare and aged care sector. What they found was the healthcare companies had an annual turnover of over $500,000 and at least two employees. Interestingly, they also found that while 73% […]

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3 Facts About the Online Australian Shopper (Study)

by Client Services on August 9th, 2017

This 2017, Australian online sales are expected to exceed $32 billion in 2017. This represents 20% growth since 2013, making Australia have one of the biggest ecommerce growth potentials in the world. As the online market continues to grow and diversify, JDA & Centiro surveyed 1,000 Australian adults on their online shopping experiences during the […]

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The Future of Retail: Personalisation via Internet of Things

by Client Services on July 27th, 2017

Based on attitudes towards technology, it’s been found that Australia is one of the top three countries in the world that are most ready for a retail revolution. For retailers, this means that customers are now welcoming to shopping on all fronts—physical, digital, and the integration of both in the brick-and-mortar store. With that said, […]

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3 Tips on How Retailers Can Innovate Ahead of Amazon’s Arrival

by Client Services on July 17th, 2017

According to the Sydney Morning Herald, Amazon might be fully operational in Australia by late 2018. With that, Macquarie Equities estimates that the online retail giant could build a $14 billion business in Australia by 2025, or 25 percent of the total online sales in the country. Local retailers will now need to take “innovate […]

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Aged Care Facilities: Challenged to Use and Provide Technology for Residents

by Client Services on July 9th, 2017

In a report by the Australian Ageing Agenda, the aged care industry is being challenged to provide residents with access to technology that will enhance their quality of life. “Technology can open the door to an incredible world to those of us who want to age in place while keeping in touch with the world […]