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The Essential Eight of Cybersecurity for Organisations

by Client Services on December 4th, 2017

The costs of cyber attacks and crimes are often significantly more expensive than taking preventative measures. For this reason, the Australian Signals Directorate published the Strategies to Mitigate Cyber Security Incidents in February 2017. The guidance details “prioritised mitigation strategies to help technical cyber security professionals in all organisations mitigate cyber security incidents.” It also […]

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3 Cybersecurity Facts that Small Business Owners Should Know About

by Client Services on November 27th, 2017

For many years, cyber attackers were unlikely to target small businesses; after all, they had lesser known brand names and fewer financial resources. That’s not the case today. Cyber criminals now know small business owners do not prioritize cyber security and that many of them do business online using services that don’t have strong encryption […]

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5 Cybersecurity Best Practices for SMEs

by Client Services on November 20th, 2017

With big company names and corporations like Yahoo! Getting hacked, many owners of small to medium enterprises assume that cyber attackers won’t bother targeting them. However, the 2016 State of SMB Cybersecurity report says otherwise; in fact, 50% of SMEs have experienced a security breach in the last year. Cyber attackers exploit the lack of […]

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5 Online Retail Tips to Prepare for the Holidays

by Client Services on October 11th, 2017

The year is coming to a close and in just a couple of weeks, the holiday season will have officially arrived. Christmas is often the most hectic as well as the most lucrative season for retailers. Because sophisticated retailers know that attracting customers now go well beyond the brick and mortar store, it’s important to […]

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Why Assistive Technologies in Aged Care Matter

by Client Services on September 26th, 2017

In the next few years to a decade, people of all ages will expect access to affordable broadband internet for whatever purpose, including aged care telehealth and other technologies that will enable the elderly a sense of independence, quality of life, and well-being. This is where assistive technologies come in. The Australian Government Productivity Commission […]

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How Retailers Can Navigate Omnichannel Customer Experience

by Client Services on September 20th, 2017

Savvy retailers know the value of building a strong presence across multiple channels. However, while businesses see the brick-and-mortar store at the mall, their mobile app, their ecommerce store, and their various social media pages as separate channels, shoppers see the retailer as a single brand. Customer loyalty is towards the brand and not one […]

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Advantages of Technology in Aged Care Facilities

by Client Services on September 11th, 2017

The fast development of technology is affecting every area of our lives today. For many aged care facilities facing unprecedented challenges and changing resident demands, technology offers numerous benefits primarily in the areas of efficiency, productivity, and quality of care. Aside from better ROIs and quantitative results that technology is offering aged care providers, there […]

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4 Key Areas to Review On Your Online Store

by Client Services on August 28th, 2017

If you’re in retail and you sell online, your ecommerce platform is critical to the success of your business. However, it’s no longer enough to just have a website for your store—you need to keep it updated in a few ways to make it successful. As the last quarter of the year is near, it’s […]

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The Key to Innovation in Aged Care

by Client Services on August 22nd, 2017

In the 2017 Business Insights Report: Healthcare study, CommBank took a closer look at the current and planned initiatives of 146 businesses in the healthcare and aged care sector. What they found was the healthcare companies had an annual turnover of over $500,000 and at least two employees. Interestingly, they also found that while 73% […]

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3 Facts About the Online Australian Shopper (Study)

by Client Services on August 9th, 2017

This 2017, Australian online sales are expected to exceed $32 billion in 2017. This represents 20% growth since 2013, making Australia have one of the biggest ecommerce growth potentials in the world. As the online market continues to grow and diversify, JDA & Centiro surveyed 1,000 Australian adults on their online shopping experiences during the […]